If You Change My Appointment, Then It’s OK for Me to Change on You!

Broken appointments and last minute cancellations: While you can’t prevent this issue completely, there are things you can do to decrease the frequency of BA’s and last minute changes in your schedule. I had a medical appointment that I’d waited 3 months for; but then they called and changed it. Another 2 months passed (It was for the dreaded annual […]
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